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Broken Uploads

Upload vs Ingest (Staged Upload)

Content Platform uses a staged upload process. Files are first uploaded (available to Content Platform (Storage)) and then ingested (Content Platform starts Rendering & Data Extraction). The process stage is visible in the notification where you see upload in progress, ingest in progress, and ingest completed messages displayed for the file you are uploading.

In most scenarios, you will not care about the difference. However, in the case of a lost internet connection during upload, you will find your "broken" uploads in the notification area. You see uploaded and ingested files there, so you can quickly identify the files you need to re-upload. Without transfers, you would need to check if each file is in Content Platform or not.
Content Platform will not process interrupted uploads (due to network issues, for example), so you don't find files from interrupted batches in the Content Browser. For those interrupted batches, you can:

  1. Retry the entire set again.

  2. You can access the contents in the notifications area and ingest those into the Content Browser that did not fail.

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